About Glovo
Glovo is a leading multi-category delivery platform that enables customers to access food, groceries, retail products, pharmacy services, and much more within minutes. Operating in more than 1,500 cities worldwide, Glovo is committed to transforming local commerce through technology while creating value for customers, partners, couriers, and communities.
Job Summary
Glovo is looking for an experienced and results-driven Senior Account Manager to manage and grow relationships with its Quick Commerce (Q-Commerce) partners in Uganda. The successful candidate will drive partner growth, improve business performance, strengthen commercial relationships, and contribute to Glovo’s mission of delivering fast and reliable on-demand services.
This role is ideal for professionals with strong account management, sales, and business development experience who thrive in a fast-paced, technology-driven environment.
Key Responsibilities
Partner Relationship Management
- Build and maintain strong relationships with Glovo’s retail, pharmacy, grocery, and specialty partners.
- Act as the primary point of contact between partners and internal Glovo teams.
- Understand partner needs and provide proactive support to strengthen long-term collaboration.
Business Growth & Performance
- Monitor and improve partners’ business performance using key performance indicators (KPIs).
- Analyze business data and prepare performance reports.
- Develop strategies to achieve business objectives and company OKRs.
- Drive partner growth through business development initiatives.
Commercial Development
- Negotiate commercial agreements and commission structures.
- Identify new revenue opportunities and monetization strategies.
- Manage the full partner relationship from acquisition to long-term account growth.
Marketing & Brand Visibility
- Coordinate marketing campaigns and in-store activations with partners.
- Improve partner visibility on the Glovo platform.
- Ensure partner listings and content remain accurate, engaging, and up to date.
Collaboration & Communication
- Work closely with internal teams to deliver exceptional partner experiences.
- Maintain effective communication with stakeholders across multiple departments.
- Support continuous improvement of partner operations and customer satisfaction.
Qualifications
Applicants should possess:
- Minimum of 4 years’ experience in Account Management, Sales, Business Development, or Consulting.
- Strong commercial awareness and negotiation skills.
- Excellent analytical and problem-solving abilities.
- Experience interpreting business data and performance metrics.
- Exceptional written and verbal communication skills.
- Strong organizational skills with attention to detail.
- Ability to build lasting client relationships.
- Ability to work independently and in a high-growth, fast-paced environment.
Skills & Competencies
- Account Management
- Sales & Business Development
- Commercial Negotiation
- Relationship Management
- Data Analysis & KPI Reporting
- Customer Success
- Marketing Collaboration
- Strategic Planning
- Communication & Presentation
- Team Collaboration
How to Apply
Interested and qualified candidates should submit their applications through the official Glovo Careers Portal before the application deadline. Check the Apply button below
Only shortlisted candidates will be contacted.